Beauty. History. Rarity.

Contact Lannah Dunn Jewellery House

The Lannah Dunn team welcomes enquiries regarding the collections and services of Lannah Dunn Jewellery House, including rare antique jewels, the LD Moderne Collection, bespoke commissions, signature house creations and private consultations. From exceptional jewels of historical significance to contemporary designs created through the LD Atelier, we look forward to assisting you.

Brisbane City Boutique

Shop 3A, Tattersall's Arcade
Edward Street Entrance
Brisbane City QLD 4000

Private consultations and viewings are welcomed, with appointments recommended to ensure the appropriate specialist and collection are available.

0410 747 571
brisbane@lannahdunn.com

Current trading hours are reflected on Google and may vary during public holidays and special events.

Book an Appointment

LD Atelier & Workshop

Private Atelier | Open by Appointment

Home to the LD Atelier, the private workshop and creative heart of Lannah Dunn Jewellery House, where new creations, important restorations and specialist house projects are undertaken.

The showroom is also open on Thursdays, providing an opportunity for local clients and visitors to experience the jewellery house in Toowoomba. Appointments remain recommended.

Customers visiting Toowoomba are welcome to arrange an appointment to view specific jewels or discuss a curated project with the Lannah Dunn team. The atelier and showroom are accessible on Thursdays by prior arrangement.

Explore the LD Atelier

Beauty

Jewels selected for elegance, sentiment and enduring wear.

History

Antique treasures and heirlooms with stories across generations.

Rarity

One-of-a-kind jewels and limited creations of distinction.

Change of Mind Policy

Online Purchases (lannahdunn.com)

Purchases made through lannahdunn.com are governed by a separate change of mind policy to those made in-store.

The online store is provided as a convenient platform to browse and purchase Lannah Dunn jewellery. As items cannot be physically inspected prior to purchase, the online store offers a more flexible exchange policy than that available for in-store purchases.

Clients are encouraged to make their selections carefully. Should you require assistance prior to purchase, the Lannah Dunn team is pleased to provide personalised advice and guidance.

7-Day Conditional Exchange

For peace of mind, purchases made through lannahdunn.com are eligible for a 7-day conditional exchange, calculated from the date of purchase (or the date of dispatch where applicable).

To request an exchange, clients must contact contact@lannahdunn.com to obtain a return authorisation number and return instructions.

Returned items must:

Be requested within the 7-day exchange period
Be returned in original packaging
Be in as-sold, unworn condition
Include all accompanying documentation

Return shipping costs are the responsibility of the customer.

Once the returned item has been received and approved, a replacement selection must be finalised within 7 days. Replacement items are dispatched via Australia Post Express Post, with a $35 reduced shipping and handling fee applicable.

Items Ineligible for Exchange

Certain items are not eligible for exchange, including:

Engraved or personalised jewellery
Made-to-order pieces
Rings with continuous patterns that cannot be resized
Final Sale and Discounted items purchased through the Outlet section

Credit notes are not available.

Clients are encouraged to contact Lannah Dunn prior to purchase should they have any questions regarding sizing, suitability or design details.

Change of Mind Policy – In-Store Purchases

For purchases made in-store at Lannah Dunn Toowoomba City or Lannah Dunn Brisbane City, a conditional exchange for gifts only is offered within 7 days of purchase.

Items must be:

Returned to the original store of purchase
In original packaging
In as-sold, unworn condition
Accompanied by the original purchase receipt