Change of Mind Policy
Change of Mind Policy for online purchase/s:
lannahdunn.com is a separate entity from in store. Purchases online offer a much more flexible returns' process, as items cannot be 'sighted' at time of purchase. The lannahdunn.com change of mind policy differs from the change of mind policy for purchases made in-store.
The web-store is offered as a platform to browse and click to purchase for your ultimate convenience. Please make your selection with care - we do offer exceptional, personalised service should you have any pre-purchase questions.
For peace of mind, lannahdunn.com does offer you a 7-Day, conditional exchange from date of purchase (or date of despatch if not equal). Returns' requests must be made by contacting us at email@example.com for an authorisation number and instructions for return. Your replacement selection must be made within 7 days.Credit notes are not available and some items are ineligible for return: including pieces that are engraved/ personalised; ‘made to order’ rings with a continuous pattern; and discounted items under the 'Outlet' menu. Again, please do not hesitate to contact us prior to purchase should you have any queries.