Shipping refers to the Postage & Handling of your purchase/s.
We use Australia Post Express for fast, efficient delivery. Each parcel has a unique tracking number and we deliver to both PO Boxes and residential addresses in Australia. From time of dispatch from Lannah Dunn, allow 1-3 working days for Australian metropolitan areas and 2-5 working days for Australian regional areas.
Once your order has been confirmed, your delivery details cannot be changed.
Any delivery date or time specified by us is a best estimate only and Lannah Dunn will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
Our customer service team will provide you with an expected delivery time upon completion of your order.
For purchases required by a specific date, special makes, rings requiring resize and the unlikely occurrence of items that may be temporarily unavailable, please refer to the details in the Stock Availability section and contact the store prior to placing your order.
All goods shipped are insured against loss and damage whilst they are in transit. Once you are advised by e-mail that your order has been shipped, we guarantee delivery of all items except in cases where the address supplied is incorrect, illegible, incomplete or if the recipient is away or has moved, in which case you will be liable for payment of the purchase price and shipping of the order irrespective of whether the order arrives on time or not at all.
Lannah Dunn is unable to provide an estimated delivery time (as opposed to date). Please ensure you are available to accept delivery at the prescribed address on the estimated date of arrival. Once Australia Post deems your parcel ‘delivered’, delivery of the order has taken place within the terms of the agreement between you and Lannah Dunn. Lannah Dunn will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
The cost for Express Post shipping & handling is $15. Shipping is not refundable and not transferable.